TERMS & CONDITIONS
Last Updated November 17th 2023
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY
These Terms govern your use of the KAMINDI SELFRIDGES Website and App and your relationship with Kamindi Selfridges Supermarket. If you do not agree to these Terms please do not use the Site.
1.AVAILABLITY AND AMMENDMENT OF THE SITE
Kamindi reserves the right to update, change or terminate the kamindi Selfridges website and App without prior notice.
In addition to which, Kamindi reserves the right to modify these Site Terms in our sole discretion from time to time and only Kamindi has the right to do so. If the Site Terms are changed, we will post the new terms on the Sites and note the date they were last updated. Any changes or modification will be effective upon posting of the Site Terms as revised, and your use of the Sites following the posting will constitute your acceptance of the new Site Terms.
2.ACCOUNT REGISTRATION
To register on the Site you must be over eighteen years of age.
You must complete the customer registration process through the Site before placing an Order for Products through the Site.
You must ensure that the details provided by you on registration or at any time are correct and complete. Please inform us of any changes to your information by updating your personal details to ensure that our records are correct.
You accept that you will be personally liable for all transactions concluded on your account.
When placing an order online you will be required to provide us with the following personal information including but not limited to your:
Name and Surname;
Email address;
Contact number;
Payment details;
Delivery address;
Billing address;
3 .PASSWORD & SECURITY
We are committed to protecting your privacy. We will collate the information which you give to us to provide you with services and personalize your use and visits of this site. We may also use such information to inform you, the user, about changes in the services we offer and/or about features we think you would find of interest. We may also permit the affiliated entities in our company group to inform you about products or services they offer that might interest you.
By giving us this information, you consent to our use of it for these purposes and for the purposes and for the purpose of processing your orders and instructions.
4.MOBILE PAYMENTS
All Payments of orders should done via the Safaricom Mpesa Paybill provided in the payments tab.
5. PRODUCT AVAILABILITY & PRICING
The Products displayed on this Site are subject to availability and will be delivered only in Kenya, within the defined areas as determined by the Company. All prices displayed on the Site are quoted in Kenya shilling (KSH) and include VAT at the rate of 16%.
The Company reserves the right, without prior notice, to discontinue or change pricing or specifications on Products and services offered on the Kamindi website or Kamindi Mobile App without incurring any liability whatsoever. There maybe an minimum order value,or level which may change from time to time.
Kamindi cannot guarantee availability of stock but will strive to source stock where possible to fulfil your order.
If we are unable to supply each and every item ordered or in the quantities ordered and cannot contact the customer, Kamindi reserves the right to cancel the delivery until such time as it is able to get hold of the customer.
Delivery costs are calculated taking into account the area of delivery as well as the weight and product dimensions of each Product being delivered, and are quoted separately.
6.INTELLUTUAL PROPERTY
All Site Materials are owned by us and others and are protected by Kenyan copyright, trademark and other laws.
KAMINDI, KAMINDI SELFRIDGES (and other trademarks owned by Kamindi), and their respective designs and/or logos are either trademarks or registered trademarks of Kamindi and may not be copied, imitated or used, in whole or in part, without the prior written permission of Kamindi. In addition, all page headers, custom graphics, button icons, and scripts are trademarks, and/or trade dress of Kamindi, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Kamindi. All other trademarks, registered trademarks, product names and company names or logos mentioned herein are the property of their respective owners.
7.RATINGS & REVIEWS
You may interact with the Kamindi Selfridges in numerous ways, including Reviews and Ratings, videos, Questions and Answers, and email communication.
You understand that any comments, feedback or ideas that You submit to Us are provided on a non-confidential basis and You grant Kamindi a perpetual, license to use all comments, feedback and ideas You may share with us, without notice, compensation or acknowledgment to You, for any purpose, including, but not limited to, developing, manufacturing, and marketing products and services, and creating, modifying, or improving products and services.
8.SOCIAL MEDIA COMMUNITY RULES
Kamindi Selfridges is available on other social media platforms ie. Facebook and Instagram. We encourage comments and other form of engagement on Kamindi related subjects in an intelligent and constructive manner.
During your interaction with fellow followers and users of the platform we expect that you shall be polite, even if you disagree. Abusive language, aggression and bullying are not allowed (whether aimed at users, individuals, Kamindi or other companies). Distressing content is also banned.
Kamindi retains the right to remove content posted on social media or block users from posting to any Kamindi Selfridges page for any other reason deemed necessary to create a helpful community.
Please respect all of Facebook’s terms and conditions.
Please respect all of Instagram’s terms and conditions.
9.RIGHT TO CANCEL OR SUSPEND YOUR REGISTRATION
We reserve the right to refuse service, terminate accounts and/or remove or edit content if we, acting reasonably, deem that you have acted in breach of these terms and conditions or have used the Site in a fraudulent or improper manner.
We may immediately suspend, terminate or limit your access to and use of the Site and (where relevant) your account if you breach these terms and conditions.
10. KAMINDI’S LIABLITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KAMINDI BE LIABLE FOR ANY SPECIAL, PUNITIVE, EXEMPLARY, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY RELATED TO KAMINDI’S OPERATION OF, OR YOUR USE OF, THE SITES, EVEN IF KAMINDI OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF KAMINDI [WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY]
THE LIMITATIONS SET FORTH IN THIS SECTION WILL NOT LIMIT OR EXCLUDE LIABILITY FOR THE GROSS NEGLIGENCE, INTENTIONAL MISCONDUCT OR FRAUD OF KAMINDI IN CONNECTION WITH OPERATING THE SITES.
11.THIRD PARTY WEBSITES
We are not responsible for third parties or their content, advertisement(s), apps or sites (“Third-Party Services”). Our Services may facilitate access to other sites or on-line social media networks or pages for your convenience. These Third- Party Services have not necessarily been reviewed by Kamindi and are maintained by third parties over which Kamindi exercises no control. This may include the ability to register or sign into our Services using third-party tools, and to post content on third-party sites and services using their plug-ins made available on our Services. Use caution when dealing with third parties and consult their terms of use and privacy policies. We take no responsibility for Third-party Services. Accordingly, Kamindi expressly disclaims any responsibility for the content, the materials, the accuracy of the information, and/or the quality of the products or services provided by, available through, or advertised on these Third-Party Services. Moreover, inclusion of any links do not imply an endorsement with respect to any third party or any website or the products or services provided by any third party.
